xurrent – The agile and scalable service management tool
xurrent is the complete service management platform for better service and lower costs
Improve your collaboration with internal departments and external partners. With the xurrent-SaaS platform as a complete solution for your IT service management, you can significantly reduce your service complexity. Connect with internal and external service providers, customers and employees – increasing their satisfaction through quality service.
Promote and improve collaboration between different departments such as IT, HR, facility management and logistics with the combined ITSM, ESM and SIAM functionalities of the xurrent-platform. Noticeably reduce your IT service costs, increase your IT service quality at the same time and retain full control.
xurrent highlights for your optimal service management workflow
Full ITSM power for all ITIL processes
xurrent includes all the ITSM capabilities you need as it supports 19 ITIL4 practices and Prince2 Project Management.
ESM (Enterprise Service Management)
Create complex workflows for multiple internal departments and external service providers.
SIAM (Service Integration and Management)
As the first ESM application developed specifically for SIAM, xurrent's service-based architecture enables rapid integration of services for collaboration and automation.
Minimal implementation costs
xurrent is so intuitive to use that companies can be up and running within a very short time.
Cross-provider SLA tracking
A unique selling point of xurrent is the tracking of all employed IT providers and their interdependencies - including all underpinning services, etc.
Reduce your running costs by up to 70%.
You only pay license fees for IT specialists, such as service desk staff, but not for end users. In addition, costs are reduced through rapid implementation and adaptation as well as uncomplicated maintenance and expansion of the platform.
Our xurrent Professional Services
We support you with the integration of xurrent and ensure a smooth installation and configuration that exactly meets your needs
We design your processes and set them up
We integrate all your required systems and data sources.
German-speaking 24/7 support for all xurrent applications
- Briefly explained
4me is now called xurrent.
The functionalities remain the same.
Our Professional Services remain the same.
Gartner awards 5-star service rating
xurrent has been named “Customers’ Choice” for the third time in a row.
Both 2021, 2022 as well as 2023, Gartner Peer Insights™ xurrent in the area “IT Service Management Tools”: ĂĽover 90% of customers recommend xurrent further. This underlines xurrent the particularly high level of customer satisfaction and proves that it with its IT service management offering precisely meets the needs and wishes of customers.
Convince yourselfst from xurrent as outstanding IT service management tool as All-In-One solution for your company.
