Integrated IT Service Management
Create your IT documentation in i-doit, manage your processes and workflows using ((OTRS)) Community Edition and monitor your infrastructure, applications and productions with openITCOCKPIT.
ITSM Suite Modules
All information about any given object is available in all three programs
(i-doit, openITCOCKPIT, ((OTRS)) Community Edition) Ticket lists, CI information and live status updates can be viewed directly with further information just a click away.
Advantages of the ITSM Suite
One-Stop ITSM Support
All the advantages of the ITSM Suite combined with single-source, professional ITSM support. With an ITSM support contract from it-novum, you get professional support for ((OTRS)) Community Edition, i-doit and openITCOCKPIT Enterprise as well as the corresponding connectors offered by it-novum.