openITCOCKPIT Editions
| Standard Packages | Premium Packages | |||
|---|---|---|---|---|
| Maximal Services | up to 1.000 / 5.000 / 10.000 | up to 30.000 / unlimited | ||
| Maximal Hosts | Unlimited | Unlimited | ||
| Monitoring engines | Support of different monitoring cores to connect e.g. traditional state monitoring with dynamic environments like Docker, Kubernetes, Cloud or IoT monitoring. | |||
| Naemon | Naemon is the default monitoring engine used by openITCOCKPIT. | |||
| Nagios | Nagios was the standard monitoring engine of openITCOCKPIT for years. openITCOCKPIT users do not interact with the underlying Nagios monitoring core. Version updates or configuration changes are all handled by openITCOCKPIT. | |||
| Prometheus | Prometheus is seamlessly integrated and provides an interface for defining alarm rules. A central monitoring server for traditional IT infrastructures up to Industry 4.0. | |||
| Monitoring scope | Shipped with a variety of predefined templates. Wizards make the configuration of objects as easy as possible. | |||
| openITCOCKPIT Monitoring Agent | Out-of-the-box, the openITCOCKPIT Monitoring Agent monitors CPU, memory and disk usage, network interfaces, system services, running processes, temperature sensors, QEMU and Docker containers. | |||
| Agentless monitoring | Agentless monitoring without installing software on the target system | |||
| Windows Monitoring | Windows systems monitoring | |||
| Linux Monitoring | Linux systems monitoring | |||
| macOS Monitoring | macOS systems monitoring | |||
| VMware monitoring | Numerous modules provide many templates for monitoring different VMware systems. | |||
| Master Self-Monitoring | Standard checks, like CPU, disk size, disk IO for a self-monitoring of the openITCOCKPIT server | |||
| Centralized Satellite Management / Satellite Self-Monitoring | Allows the distribution of monitoring to multiple sub-instances at different locations. | |||
| Database monitoring | Numerous templates for monitoring different database systems, such as MySQL, MSSQL, Postgres, Oracle and many more. | |||
| SNMP / SNMP Trap Monitoring | Native support for receiving and processing SNMP traps. | |||
| SAP-Monitoring | Allows a comprehensive and resource-efficient monitoring of SAP environments. You can revert to pre-assigned host and service templates, based on best-practice approaches. | optional | ||
| Features | ||||
| Event Correlations | Correlate events with a business service and reduce the number of alerts. | |||
| Statusengine | Statusengine is the data processor in the backend of openITCOCKPIT. Two of the core developers are also in the openITCOCKPIT team! | |||
| Disrtibuted Monitoring | Monitor remote sites with a dedicated satellite system. The satellite system is managed by the master system, but can also provide a local web interface for remote users. | |||
| Uninterrupted updates | Installing new versions is easily executed via the package manager of your distribution. | |||
| High-Scalability | Scaling is performed by satellites that determine and transmit data to the master system. The special feature is that the satellites continue monitoring even if they have lost connection to the master server. | optional | ||
| Cluster / High Availability | openITCOCKPIT can be kept highly available as a local or site-redundant cluster. | |||
| ServiceNow Modul | Bidirectional integration with ServiceNow. When a problem is reported in ServiceNow, the corresponding service is also reported in openITCOCKPIT and vice versa. | |||
| Administration | ||||
| LDAP | Import users and contacts from your LDAP or Active Directory server | |||
| User administration | Tree-like structure of user rights that allows to limit the views of actions and objects. | |||
| Single-Sign-On | openITCOCKPIT supports single sign-on via oAuth2. | |||
| Multitenant | A single openITCOCKPIT instance can be used by several clients. | |||
| Alerting | ||||
| SMS by massenversand.de | SMS notifications are sent out via the provider massenversand.de | |||
| Pager Duty | Pager Duty is an alert aggregation and distribution service for system administrators and support teams. openITCOCKPIT opens tickets for problems within Pager Duty and automatically closes them when service is restored. | |||
| Mattermost | Easily notify a team of administrators with Mattermost's two-way integration. Be independent and build your own open source solution based on Mattermost and openITCOCKPIT. | |||
| Slack | Issues can be reported directly in the chat and can be immediately forwarded to the best solution finder. | |||
| Pushover | Pushover sending real-time notifications to mobile devices running Android or iOS. | |||
| Rocket Chat | Easily notify a team of administrators with Rocket. Chat's two-way integration. Be independent and build your own open source solution based on Rocket.Chat and openITCOCKPIT. | |||
| ITSM interfaces | ||||
| open API | Automate your monitoring via the JSON API. | |||
| Znuny | Bidirectional integration for Znuny. Changing the ticket status to IN PROGRESS sets a confirmation in openITCOCKPIT, and vice versa. | |||
| ((OTRS) Community Edition | Bidirectional integration for ((OTRS)) Community Edition. Changing the ticket status to IN PROGRESS sets a confirmation in openITCOCKPIT, and vice versa. | |||
| i-doit | Connect your i-doit to openITCOCKPIT to import your assets. This is a best practice to monitor all assets in the CMDB. | |||
| Axios Assyst | openITCOCKPIT features an integration to Axios Assyst Ticket System | |||
| Zammad | openITCOCKPIT features an integration to Zammad Ticket System | |||
| CSV Import | Import host and services from an CSV file into openITCOCKPIT | |||
| Integrations | ||||
| Grafana | Using Graphite and the Grafana API to automatically generate graphs and display them in openITCOCKPIT. Users can also create their own Grafana dashboards via the openITCOCKPIT interface. | |||
| OpenStreetMap | Visualize the state of your devices on an OpenStreetMap grouped by location. By zooming in, the locations are summarized or displayed in more detail. | |||
| Mobile Device Server | Dedicated server for viewing and editing events on mobile devices such as phones and tablets. | optional | optional | |
| Checkmk Integration | The checkmk configuration is handled by openITCOCKPIT. Enables monitoring via the checkmk agents or SNMP. | |||
| Reports & Visualizations | ||||
| Design Modul | Use your own CI color design for the openITCOCKPIT frontend or change the colors according to your own preferences. | |||
| Maps | Create your own maps with our WYSIWYG map editor or track everything with our automatically generated status map. | |||
| Dashboards | Create your own dashboards and share them. | |||
| Autoreports | Generate and send reports automatically. Timeline to browse the history of host or service events. | |||
| Instant Reports | To create quick, simple reports in HTML or PDF format. | |||
| Downtime Reports | Compiles information about downtimes and maintenance times. | |||
| Support | ||||
| Basic Support | Basic support by mail without SLAs | |||
| Cluster HA | optional | |||
| Test server license | optional | |||
| Ubuntu / Debian | ||||
| RedHat / Enterprise Linux | RedHat is supported starting with the package for 10,000 services | Only for 10.000 | ||
openITCOCKPIT Enterprise Subscription
openITCOCKPIT is distributed in a subscription model. Die Subscription gewährt ein zeitlich beschränktes Nutzungsrecht für die openITCOCKPIT Editionen Standard Pakete / Premium Pakete. The software may be operated on one productive system and a maximum of two development and test systems. The number of monitored services is limited to the maximum number specified in the table.
Support
The Basic Support included in the subscription includes up to 5 support requests per contract period. For mission-critical use of openITCOCKPIT, for a higher number of support requests and for processing at guaranteed response times, we additionally recommend concluding an ITSM support contract.
