4me – The agile and scalable service management tool
4me is the complete service management platform for better service and lower costs
Improve your collaboration with internal departments and external partners. With the 4me SaaS platform as a complete solution for your IT service management, you significantly reduce your service complexity. Connect with internal and external service providers, customers and employees – increasing their satisfaction through quality service.
Promote and improve collaboration between different departments such as IT, HR, facility management and logistics with the combined ITSM, ESM and SIAM functionalities of the 4me platform. Noticeably reduce your IT service costs, increase your IT service quality at the same time and retain full control.
4me highlights for your optimal service management workflow
Full ITSM power for all ITIL processes
4me includes all the ITSM capabilities you need, as it supports 19 ITIL4 practices and Prince2 Project Management.
ESM (Enterprise Service Management)
Create complex workflows for multiple internal departments and external service providers.
SIAM (Service Integration and Management)
As the first ESM application designed specifically for SIAM, 4me's service-based architecture allows for rapid integration of services for collaboration and automation.
Minimal implementation costs
4me is so intuitive to use that companies can get started productively within a very short time.
Cross-provider SLA tracking
A unique selling point of 4me is the tracking of all employed IT providers and their dependencies among each other - including all underpinning services, etc.
Reduce your running costs by up to 70%.
You only pay license fees for IT specialists, such as service desk staff, but not for end users. In addition, costs are reduced through rapid implementation and adaptation as well as uncomplicated maintenance and expansion of the platform.
Our 4me Professional Services
We support you in the integration of 4me and ensure a smooth installation and configuration that exactly meets your needs
We design your processes and set them up
We integrate all your required systems and data sources.
24/7 support for all 4me applications
Gartner awards 5-star service rating
In both 2021 and 2022, Gartner Peer Insights selected the Insights™ 4me in the field of “IT Service Management Tools awarded: ĂĽover 90% of customers recommend 4me further. This underlines 4me underlines the particularly high level of customer satisfaction and proves that it with its IT Service management offering precisely meets the needs and wishes of its customers.
Convince yourselfst from 4me as an outstanding IT Service Management Tool as an all-In-One ITSM solution for your company.
